Privacy Policy

Newport Maritime Services Limited Privacy Policy

Effective Date: [TBC]

Purpose of this Privacy Policy

This privacy policy aims to give you information on how Newport Maritime Services Limited collects and processes your personal data through your use of this website, including any data you may provide through this website when you use or access our on-line website (, products, services, or applications, or in connection with an actual or potential business relationship with us (collectively, the “Services”).

This website is not intended for children and we do not knowingly collect data relating to children.

It is important that you read this privacy policy together with any other privacy policy or fair processing policy we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy policy supplements other notices and privacy policies and is not intended to override them.


Newport Maritime Services Limited is the controller and responsible for your personal data (referred to as "we", "us" or "our" in this privacy policy).

Changes to the Privacy Policy and your duty to inform us of changes

We keep this policy under regular review. This version was last updated on 14/01/2021. We may change this privacy policy from time to time. In the event we make changes, we will notify you by revising the Effective Date at the top of this privacy policy. If there are significant changes to this privacy policy, we will attempt to notify you directly by email or provide information via our home page prior to changes becoming effective. We encourage you to review our privacy policy whenever you use the Services to stay informed of ways you can protect your privacy.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

The Data we Collect About You

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity Data: includes first name, last name, username or similar identifier, title and company name.  
  • Contact Data: includes email address and telephone numbers.
  • Technical Data: includes login data, internet protocol (IP) address, timestamps, browser information, Internet Service Provider (ISP), Web Pages visited, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and URL of the Web Page you visited before navigating to this website.
  • Usage Data: includes data about how you use our website, products and services.
  • Profile Data: includes services and products browsed, quoted and ordered, vessel information and information used to determine deferred payment terms.

We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy.

We do not collect any Special Categories of personal data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offenses.

How is Your Personal Data Collected?

We use different methods to collect data from and about you including through:

  • Direct interactions. You may give us your Identity and Contact Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
(a)           apply for our products or services; or
(b)           create an account on our website.
  • Automated technologies or interactions. As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies. Please see our cookie policy at Annex A for further details.

Third-party Marketing

We will get your express opt-in consent before we share your personal data with any third party for marketing purposes.

Opting Out

We offer you the choice in receiving communications from us, generally by offering an "opt in" or an "opt out" option, depending on applicable law, when you provide contact information through one of our websites. Additionally, we include an "unsubscribe" link in our electronic newsletters or promotional emails. These options allow you to inform us on how you want to receive communications. You will be able to opt out by clicking on the ‘Unsubscribe’ button at the bottom of any emails which are sent to you.  

When accepting the terms of use/end user license agreement for applications software, you must opt in to allow the collection of data from your mobile device in order for the applications software to work properly.

You may opt out of behaviorally targeted ads anytime by clearing your cache of your browser's cookies. Additionally, you may opt-out of interest-based advertising from some Visual Studio third-party partners by visiting  or the third-party provider’s websites. Please note that opting-out will only prevent targeted ads so you may continue to see generic (non-targeted ads) after you opt-out.

International Transfers

We may share your personal data within the Newport Maritime Services Limited Group. This will involve transferring your data outside the UK or European Economic Area (EEA).

Whenever we transfer your personal data out of the UK or EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

• We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission. Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the UK or EEA.

How We Use Your Personal Data

We will only use your personal data when the law allows us to. In using our website, we will only use your personal data in the following circumstances:

  • Where we need to perform the contract we are about to enter into or have entered into with you; or
  • Where we need to comply with a legal obligation.

Generally, we do not rely on consent as a legal basis for processing your personal data although we will get your consent before sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.

Purposes for Which we Will Use Your Personal Data

We will only ever use your personal data in order to provide you with the information, products and services which you have requested by signing up as a user on our website. 

Legal Disclosures

We may also disclose information about you when we, in good faith, believe disclosure is appropriate to comply with the law, a court order, or a subpoena. We will attempt to notify users about legal demands for their personal data when appropriate in our judgment, unless prohibited by law or court order or when the request is an emergency. We may dispute such demands when we believe, in our discretion, that the requests are overbroad, vague or lack proper authority.


We take security seriously and have implemented administrative, physical, and technological measures to prevent your personal data  from unauthorized access, loss, misuse, disclosure, alteration and destruction. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so. If you wish to report a security concern or if you have a question around security, please submit your inquiry to


We may display personal testimonials of satisfied customers on our website in addition to other endorsements. With your consent, we may post your testimonial along with your name.

Your Legal Rights

You have certain rights regarding the personal information we maintain about you. We offer you certain choices about what personal data we collect from you, how we use that information, and how we communicate with you. If at any time you wish to exercise your rights, please contact us by email to

  • Information and access: You can request to see which personal data we process from you. We can inform you on how and why we process this data unless restricted by law, or if we are unable to verify your identify.
  • Submitting information: You may refrain from submitting information directly to us, although doing so may impact our ability to provide the products, services, and information you request and/or affect your ability to use NMSL Services.
  • Rectification: You may request to update or correct the personal data we maintain for you.
  • Right to be forgotten/request deletion: You may request deletion of your personal data. We may ask you for additional information to verify your identity and will process your request subject to and in accordance with law.
  • Restriction: You may request the limitation on the processing of your personal data.
  • Objection: You may remove your consent for the processing of your personal data.
  • Transferability: You may request to transfer your personal data.

No Fee Usually Required

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.

Personal Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory or reporting requirements and  in order to resolve disputes.

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

Third Party Links

This website may include links to third-party websites., plug-ins and applications.. When you click on a link to a third-party website from our website, your activity and use on the linked website is governed by that website’s policies. We do not control those third-party websites and are not responsible for their privacy statements.   When you leave our website, we encourage you to read the privacy policy of every website you visit.  

Privacy Inquiries and Complaints

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues ( We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

We are committed to resolving complaints about your privacy and our collection or use of your personal data . Inquiries or complaints should first contact NMSL at:

Contacting Us:

Any questions about this Privacy Policy should contact or by letter to our registered address:

Newport Maritime Services Limited

3rd Floor, 8-9 Northumberland St,

Charing Cross, London, England,

United Kingdom WC2N 5DA






Like many other websites, our website may use "Cookies" or "Other Technologies" (such as "pixel tags," "web beacons,""clear GIFs", links in emails, C# through the Microsoft software system .NET device IDs assigned by Google or Apple, or similar technologies) to collect information and support certain features of our website. (CCPA category: 1798.140(o)(1)(F).) Cookies and Other Technologies allow us and third parties to obtain information about your visits to our site, including analyzing your visiting patterns. Although you are not required to accept cookies when you visit our websites, you may be unable to use all of the functionality of our sites if your browser restricts our cookies, there will be a prompt asking you to accept certain Cookies that enable to use the website fully.

We use this information to process your requests and to deliver online and mobile advertisements, messages and content for us and others that are specific to your interests. The information we collect from your web browser and from Cookies and Other Technologies does not identify you personally but in some cases, we may link it to personally identifiable information.

Below we explain the different types of cookies that may be used on the website.

Necessary Cookies

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies. Disabling these Cookies may make the services and features unavailable.

Preference Cookies

Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region you are in. Some Preference cookies are essential to viewing maps or videos on our website.

Session Cookies

These types of cookies are stored only temporarily during a browsing session and are deleted from your device when you close the browser. We use session cookies to support the functionality of the website and to understand your use of the site that is, which pages you visit, which links you use and how long you stay on each page.

Statistics Cookies

Statistics cookies help collect information about your use of the website and enable us to improve the way it works. These cookies give us aggregated information that we use to monitor site performance, count page visits, spot technical errors, see how users reach the website, and measure the effectiveness of marketing (including emails).

NMSL processes anonymous statistics about visits to the website. This is done with a web analysis system. Among other things, the following data are stored via cookies in the web analysis system:

  • the IP address
  • technical features such as the browser you use (such as Chrome, Safari, Internet Explorer or Firefox) and the resolution of your computer screen, mobile telephone, desktop display, tablet etc or any device on which you view the Services
  • from which page you came to the website
  • when and for how long you visit or use the website
  • which pages you visit on the website you are viewing and where the source if User originates from e.g. from organic, social media or referral

Marketing Cookies

Marketing cookies are used to show users display advertisements across websites such as those on Facebook, Linkedin or general web. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third-party advertisers. We do not display ads for any services besides our own.

Unclassified Cookies

Unclassified cookies are cookies that we are in the process of classifying, together with the providers of individual cookies.